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Scammers steal billions of dollars each year from people like you. At First State Bank, we prioritize keeping our customers safe. Please review the following awareness guidelines to avoid becoming a victim of fraud.
A scammer could show up as anything on your caller ID. If a caller asks you to provide any information, this could be an attempt to access personal information and you should hang up immediately.
Pretending to be a financial institution, company, or government agency and sending emails or text messages asking you to reveal your personal information via an email, text message, phone call, or website pop-up message.
Hacking into your email or other online accounts to access your personal information or a company’s database to access its records.
While First State Bank takes measures to protect our customers from scams and fraud, we recommend safeguarding yourself against fraud by taking time to look further into expenses to ensure they are legitimate. Here are some actions you can take to protect yourself:
It’s important that you keep us up to date on any changes to phone numbers or email addresses. To update personal information, call or visit a First State Bank branch.
Notify First State Bank when you’re traveling out of the area to ensure charges to your card can be processed.
Keep an eye on your accounts using monthly statements or digital banking. If you notice anything that looks different, alert First State Bank right away.
Call First State Bank if you’re ever asked to provide personal information. We encourage those who haven’t tried our online banking platform to give it a shot. E-mails and internet pages created by phishers may look real. First State Bank will never ask you to verify your account information online.
Phishing attempts often include threatening verbiage, such as “Your payment is overdue” or “Your account has been compromised”. They do this in hopes of triggering a response from you.
Many phishing attempts include spelling and grammar errors and may feature awkward words and/or phrases.
Keep in mind that if it’s too good to be true, it’s likely untrue!
If you suspect that someone has gained access to important personal information such as your bank account or Social Security number and may use that information for illegal purposes or to withdraw money from your account, or if you believe you have fallen victim to an attack, act immediately by contacting First State Bank.