Q: How secure is Click-N-Bank Online banking?
A: Extremely secure. In fact, your account information is just as safe with Click-N-Bank as it is in our physical locations. Now that's safe!

Q: How does First State Bank ensure that Click-N-Bank is secure?
A: By utilizing "encryption," a technology that turns information into a complicated code that can only be opened by the correct "key," a key that only First State Bank has. Click-N-Bank utilizes 128-bit encryption, a powerful, cutting-edge method that offers the same kind of security that the United States government itself utilizes.

Q: How can I learn more?
A: Click here to see the Online Security information provided by Digital Insight, the company that works with First State Bank to provide Click-N-Bank.

Q: How are the e-mails I send to First State Bank handled?
A: We collect and keep the contents of e-mail you send us in addition to your contact address and our response. This enables us to respond to your request or concern. E-mail to us should be used for inquiries and questions that are not sensitive or confidential as this regular, non-encrypted Internet e-mail site is not secure.

Q: What do I do if my Visa Check Card is lost or stolen?
A: Call the First State Bank as soon as you realize that your card is lost or stolen. If it is after bank hours, call the 24-hour i-Tech Hotcard Number: 1-888-833-3455.

Q: Do I have to log out when I'm done using Click-N-Bank, or can I just close my browser window?
A: You must log out of Click-N-Bank when you are done using it to ensure maximum security. Closing your browser window does not automatically end your online banking session.